Back to Portfolio naseramin
Case Study · Baghdad, Iraq · 2019 – 2023

LG Alaksa
Premium Brandshop

From zero digital presence to Iraq's most recognized LG authorized dealer — a full-stack journey across brand identity, e-commerce, social media, AI automation, and award-winning marketing.

E-Commerce Development Brand Identity Social Media Marketing AI Chatbot Mobile App (iOS & Android) Digital Catalogs Meta Blueprint Certified
LG Alaksa Storefront
100K+ Social Media
Subscribers
3.5M Monthly Social
Interactions
$0.08 Cost Per Message
in Ad Campaigns
#1 ME Best LG Sales
Middle East 2022

The Challenge

Starting from absolute zero

When I joined LG Alaksa, the company had no social media presence, no website, no brand identity — not even a logo. The challenge was not just technical; it was building an entire digital ecosystem from scratch for a physical retail business in a competitive market.

In the early days, I wore every hat: developer, graphic designer, video producer, social media manager, and customer service. The workload was intense, but the opportunity to build something meaningful from the ground up was exactly the kind of challenge I wanted.

LG Alaksa Before Challenge

The Journey

How it all unfolded

1

Phase 1 — Foundation

Brand Identity & Social Channels

Designed the complete visual identity — logo, color system, typography, and brand guidelines — then created and launched all social media channels. Built the first version of the company website simultaneously, handling every task solo.

2

Phase 2 — Growth

Team Expansion & New E-Commerce

As the brand grew, we expanded to a team of three. Launched a richer, faster second-generation e-commerce store with improved UX, product pages, and checkout flow tailored to the Iraqi market.

3

Phase 3 — Scale

Digital Catalogs, YouTube & Meta Blueprint

Automated product catalog generation covering all LG device lines with full Arabic descriptions. Launched a YouTube channel with installation and tutorial videos. Completed the Meta Blueprint certification, which enabled laser-targeted ad campaigns achieving a cost-per-message as low as $0.08.

4

Phase 4 — Automation

AI Chatbot & Mobile App

Designed and deployed an AI-powered chatbot to handle customer inquiries automatically at scale — directly enabled by the Meta Blueprint ad efficiency learnings. Developed and published the LG Alaksa mobile app on both Android and Apple App Store with full store integration.

5

Phase 5 — Achievement

Second Branch, Promotion & Middle East Award

The cumulative impact of five years of work: promoted to Marketing & Development Manager, opened a second flagship branch spanning 600m² across two floors, and won Best LG Sales in the Middle East for 2022 — placing Alaksa among the top LG authorized dealers in the entire region.

Visual Work

Gallery

Website E-Commerce Screenshot
Brand Identity Logo
Social Media Post Digital Catalog Sample Mobile App Screenshot
Ad Campaign Analytics
LG Alaksa Second Branch Showroom

Video Content

Results of Meta Organic Video Reach For Ramadan Campaign 2026

LG Alaksa Ramadan Campaign

Meta Ads campaign video — high-engagement social content

Design Work

Creative Designs

Social media graphics, campaign visuals, and brand creatives

Design 1
Design 2
Design 3
Design 4
Design 5
Design 6
Design 7
Design 8
Design 9
Design 10
Design 11
Design 13
Design 14
Design 15
Design 16
Design 17
Design 18
Design 19
Design 20
Design 21
Design 22
Design 23

Strategic Partnerships

Collaborations built along the way

Al-Bina Al-Markazi

Official LG distributor for all residents of Budour Baghdad Mall — Iraq's leading real-estate developer.

Al-Nab' for Computing

Ongoing co-distribution agreement covering LG tech products across the Iraqi computing retail sector.

Tamata (تماطة)

In-app LG product sales integration inside Iraq's growing e-commerce platform Tamata.

Miswag (مسواك)

LG product partnership with Miswag, one of Iraq's most active consumer e-commerce platforms.

Al-Aqsa for Computing

Joint distribution and retail partnership expanding LG's reach in the Iraqi computing market.

Add More Partnerships

Replace this card with additional collaboration details as needed.

Results

What five years of hard work delivered

🏆

Best Sales — Middle East 2022

Recognized as the top LG authorized dealer in the entire Middle East region for 2022.

📲

100K+ Subscribers

Grew all social media channels from zero to over 100,000 engaged followers.

📈

3.5M Monthly Interactions

Peak monthly social media reach across all platforms.

💬

$0.08 Per Message

Achieved industry-record low cost-per-message on Meta ad campaigns through Blueprint-certified strategies.

🏬

600m² Second Branch

Digital growth directly financed and justified the opening of a two-floor, 600m² flagship showroom.

📱

iOS & Android App

Published a fully integrated mobile shopping app on both major app stores.

What's next?

Ready to build something like this?

Whether you're starting from zero or scaling an existing brand — I bring the full stack: development, design, marketing, and strategy.